CONFIDENTIALITY AGREEMENT
1. Introduction
Pixiora Web Design and Social Media Expertise (hereinafter referred to as "Company", "We", "Our" or "Pixiora") collects, processes and stores all data available on the website www.pixiora.com only in accordance with legal requirements, in order to protect users' privacy and provide a secure service. This privacy agreement applies to all individuals and organizations using our website (hereinafter referred to as "User" or "You"). The purpose of the privacy policy is to ensure the security of users' personal data, to provide information about how data is collected, used, stored and shared.
2. Collection of Personal Data
When you use our website, we collect personal information. This information is collected for the sole purpose of providing certain services and improving the user experience. The personal information we collect may include:
- Identity Information: First name, last name, username.
- Contact Information: Your e-mail address, phone number.
- Service Usage Information: Your interactions on our website, your IP address, browser type, access time, and transitions between pages on the site.
- Payment Information: The information that users enter to make payments (such as credit card information) will only be shared securely with payment providers.
3. Use of Personal Data
The personal data we collect may be used for the following purposes:
- Providing Services: Providing the services we provide through the website, processing orders, and providing customer support.
- Website Improvements: Improving user experience and analyzing website performance.
- Marketing and Communication: Contacting users by e-mail, telephone or SMS to inform them about new services, offers or promotions.
- Legal Obligations: To fulfill legal obligations and to fulfill possible legal demands.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve the user experience. Cookies are small data files placed on your device by your web browser. By using our website, you consent to the use of cookies.
Cookies can be used for:
- Analyze the use of our website.
- Remembering user preferences and settings.
- Monitor and improve website performance.
You can change your browser settings to control cookies, but this may lead to some services not working properly.
5. Data Retention
The personal data we collect is stored only for as long as necessary. The retention period of your data may vary depending on the purpose for which the data was collected and legal requirements. As a company, we apply the following data retention procedures:
- Data Retention Period: Your personal data will only be stored for as long as necessary to provide the services and fulfill legal obligations. For example, if you have made a purchase, the data related to the transaction may be stored for a maximum of 10 years after the transaction is completed.
- Data Deletion and Anonymization: When the retention period of your data expires or upon your request, your data will be completely deleted or anonymized. Anonymized data may be used for statistical analysis and research.
- Data Breach Status: In the event of any data breach, the relevant users will be notified as soon as possible within the framework of legal obligations.
6. Data Security
Pixiora takes security measures in accordance with industry standards to protect your personal data. These measures include:
- Encryption of data.
- Firewalls and virus scans.
- Access controls and measures to prevent unauthorized access.
However, you acknowledge that data transmission over the internet cannot be guaranteed to be completely secure. Therefore, we cannot be held responsible for any loss or damage arising from security vulnerabilities.
7. Data Sharing with Third Parties
Pixiora may only share your personal data with third parties in the following circumstances:
- Service Providers: Data may be shared with third parties who provide services such as the operation of our website, payment processing, e-mail sending. These service providers can only process your data on our behalf and will sign the necessary agreements to protect your privacy.
- Legal Requirements: In the event of a legal obligation, court order or request by government bodies, it may be necessary to share your personal data.
- Emergency Situations: Your personal data may be shared to protect the security of the Company, users or others.
8. User Rights
Users have the following rights in relation to their personal data:
- Data Access Right: Request information about your data.
- Right to Data Correction: Request correction of incorrect or incomplete data.
- Right to Data Deletion: Request deletion of your data.
- Right to Data Portability: Request to transfer your data to another service provider.
- Right to Object to Processing: Object to the processing of your data.
You can contact us to exercise these rights. Necessary steps will be taken within a reasonable time to fulfill the relevant requests.
9. Disclaimer of Liability
Our website contains content provided for informational purposes only. No guarantee is given as to the accuracy or completeness of the contents on our website. The user is fully responsible for any loss or damage that may occur while using the services and contents offered on the website.
10. Legal Enforcement and Jurisdiction
This confidentiality agreement is subject to the laws of the Republic of Turkey. In case of any dispute arising from this agreement, Istanbul Courts and Enforcement Offices are authorized.
11. Changes and Updates
Pixiora may update this privacy agreement from time to time. Any changes will be effective from the date of publication on our website. It is the responsibility of the users to follow the changes in the confidentiality agreement.
12. Communication
If you have any questions about the confidentiality agreement, you can contact us:
Email: info@pixiora.com
Website www.pixiora.com
